Our Privacy Policy
At Native Formulas Limited, we respect your privacy and protect your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website or use our services.
- Last updated: 02-12-2025
Information We Collect
We may collect and process the following information:
- Personal data you provide directly: name, email address, phone number, billing/shipping address, and other contact information when you place an order, register, or contact us.
- Transaction and order details: items or services purchased, payment/billing data, shipping information.
- Website interaction data: device/browser information, IP address, cookies and usage analytics, browsing behavior, and site activity (where applicable).
- Communications: any messages, enquiries, or correspondence you send to us (via contact form, email, phone, etc.).
How We Use Your Data
We use your information to:
- Process and fulfill orders and services (compliance assessments, product documentation, label review, portal submissions, etc.).
- Communicate with you regarding your requests, orders, or account.
- Provide customer support.
- Improve and maintain our website and services.
- Send updates, newsletters, or promotional offers only if you opt in (if applicable).
Data Security & Confidentiality
We implement suitable physical, electronic, and managerial safeguards to protect personal data from unauthorized access or disclosure. We strive to keep your information confidential and secure once received. (As recommended in standard e-commerce privacy practices)
Cookies and Tracking
We may use cookies and similar tracking technologies to improve your browsing experience, analyze usage patterns, and help with orders or functionality. You have the option to enable or disable cookies via your browser settings.
Third-Party Links & External Sites
Our website may contain links to external or third-party websites. This Privacy Policy does not apply to them. Once you leave our website via such links, we are not responsible for the content or privacy practices of those external sites.
Your Rights
Depending on your location and applicable laws (e.g. UK data protection regulations), you may have rights to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent where applicable.
- Request a copy of your data in a portable format.
To exercise your rights or if you have questions about your data, contact us at:
- info@nativeformulas.co.uk
- Oxford Point, 19 Oxford Road, Bournemouth, Dorset BH8 8GS, UK
Changes to This Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Please check back periodically.